Get your time back. Spend it on the students who need you this week.
Your list is ranked before you log in, by a model trained on your own history, with the reason attached. The note is drafted after the meeting. Retention is the cheapest enrollment you will ever buy.
What an advising team gets
Monday's list, already built
Ranked by risk with the reason attached, so the week starts with advising, not filtering.
The advising CRM, if you want it
Case management, shared notes, alerts, dynamic lists, and email and SMS outreach. Make it your system of record, or keep your tool and let Civitas write back to it.
The week-four signal
Grades, credits, course patterns, aid, and engagement weighed together, so the slide shows before a grade report would.
The note, drafted
Written after the meeting and sent back to your team’s systems. Nobody re-keys anything.
Proof for your staffing case
Every advising initiative scored against a matched comparison group. Northwest Missouri State increased retention 8% from 2016 to 2021.
See the whole student, not the last grade
Holds, aid status, course history, advising notes, and engagement in one profile, next to the prediction and its drivers. The advisor starts knowing what changed — the difference between a check-in and an intervention.
Your list is built before you log in
Students surface as their signal changes: a drop in persistence likelihood, an unfinished schedule, a missed registration. The list arrives ranked, so work starts at the top, not with building the list.
Reach students on the channel they actually answer
Send personalized email and SMS from the student record, and see which channel each student answers. Keep a person choosing the audience, timing, and message: in the Student Success Impact Report, institutions that deployed AI without human involvement saw persistence fall 6.8 percentage points (observational analysis in the Student Success Impact Report; sample size not published).
Stop rebuilding the same list every week
Dynamic lists, shared notes, and case management that keep their state, so a caseload is maintained, not rebuilt. That hour a week per advisor funds the rest of the work.
Plan the degree with the student, not for them
Build and revisit degree plans and schedules together, around the student's goals, job, and commitments, then register in the same place. Students carry it in Inspire, the native mobile app. Planning pays when students return to it: a 10% sustained persistence lift over multiple years, and 15% for online students.
Ask once. Your low-GPA students are on the list every week.
Type the request as you would say it to a colleague. The assistant finds the students on your caseload with a GPA from 0 to 2.0 and shows you who they are. Save them as a group or turn the request into a skill, and the list is ready every week — no report request, no spreadsheet.
- 1You ask in plain language: target low-GPA students weekly so they meet with me.
- 2The assistant grounds it in real data first: 12,744 students with a GPA from 0 to 2.0.
- 3You see exactly who is on the list, with major and persistence, before anything is sent.
- 4You choose the action: save them as a group, or create a skill that repeats every week.
Every action is logged and attributed. The assistant proposes; your staff decide.
Every office gets a number. This page is one of six.
Enrollment, engagement, persistence, graduation, and career outcomes, each measured against a comparison group. The same data, the same model, one ledger for the cabinet, the board, and the Department of Education.
Civitas works under FERPA as a school official you designate, with a published data sharing agreement and platform specifications. Accessibility conformance reports are available on request. Security and privacy → Trust Center →
“Civitas Learning's Student Scheduling saves time during the course selection and registration process. With the extra time, I can assist students with finding a sense of belonging on campus and prompt discussion about their future career plans.”Matt HillSenior Lead Advisor, Jacksonville State University
“We've always known that holistic advising is the right approach, but the Civias Learning platform allows us to actually do that, to actually address the whole student and know what's happening with them in and out of the classroom. We wouldn't be able to do our work without a system like this.”Leslie Abarr-CuencaDirector of Student Success, Northwest Missouri State University
Questions institutions ask about advising & student success
Short answers, in the words a cabinet uses. For anything not here, ask us directly.
How does an advisor know which students to contact first?
The platform builds each advisor's list before they log in, ranked by a model trained on your own history and refreshed each term. Each student shows the reason, so the advisor starts knowing what changed.
How early can we catch a student who is slipping?
Week four, not week twelve. The model scores every student weekly on grades, credits, course patterns, aid, and engagement together, catching the pattern before a single grade would.
What retention gains have institutions actually seen?
Northwest Missouri State University increased retention 8% from 2016 to 2021. Slippery Rock University reached 86.4% first-year retention, its highest on record (preliminary, pending PASSHE verification). Austin Community College moved fall-to-spring persistence from 70.8% to 74.9%. Read the stories →
Does this add work for advisors?
It moves the work from building lists to advising. The daily list is assembled, the note drafted, and the follow-up scheduled, so the advisor's time goes to the conversation.
How do we keep outreach from overwhelming students?
Coordinate it on one record. Shared visibility into who has contacted a student, and why, is what stops separate offices from sending the same student message after message.
Can we measure whether advising actually moved persistence?
Yes. Each advising initiative is scored against a matched group of similar students who did not receive it, with the lift and confidence interval, not a year-over-year difference. How efficacy is measured →
Can Civitas be our advising CRM, or does it only work with the one we have?
Either — you decide. Civitas ships an advising CRM with case management, shared notes, alerts, dynamic lists, and email and SMS outreach, so advisors can work in it. Or it reads from and writes to the CRM or early alert tool you keep. Most vendors in this category require you to move advising into their system.
Is there anything for students, or is this an advisor tool?
Students get degree planning, the schedule builder, registration, appointment scheduling, asynchronous guidance, and a native student mobile app. Planning pays when students return to it: a 10% sustained persistence lift over multiple years, and 15% for online students.
Bring your questions. Leave with an estimate you can defend.
A 45-minute working session: we start from your public IPEDS figures, show what the platform found at institutions like yours, and size the outcome — before anyone touches your data.