One student, one plan, one owner.
An advising alert, an aid hold, and a tutoring referral become one case with one owner, so the student hears one plan and every office sees what the others did.
Empower the Entire Institution to Help Students Thrive
Institutional Leaders
Invest in the right mix of strategies, align efforts, and cut waste.
Institutional Research & Effectiveness
Give every office the information to coordinate decisions and action.
Academic Deans & Faculty
Work with advisors and support staff to connect students to resources.
Advising & Student Success Teams
Coordinate outreach across teams, avoid duplicate services, and scale holistic support.
Enable Precise Action with Actionable Insights
Models built for your institution combine student data sources to show what drives outcomes, which students need support and why, and how well your efforts work across outcomes.
Everyone sees the same version of the plan
Everyone working with a student sees what other offices did and why, all term. Coordination fails when three offices each hold part of the story and cannot see the rest.
Coordinate Student Care Across Departments
One shared view of the student: track outreach, share notes, raise alerts, and coordinate care across leaders, advisors, faculty, and student services.
Amplify What Works for Students
See how initiatives, courses, programs, and policies affect specific student groups, then build strategies that raise engagement, speed progress to degree, and increase initiative ROI.
Every office gets a number. This page is one of six.
Enrollment, engagement, persistence, graduation, and career outcomes, each measured against a comparison group. The same data, the same model, one ledger for the cabinet, the board, and the Department of Education.
Civitas works under FERPA as a school official you designate, with a published data sharing agreement and platform specifications. Accessibility conformance reports are available on request. Security and privacy → Trust Center →
Questions institutions ask about coordinate student care
Short answers, in the words a cabinet uses. For anything not here, ask us directly.
How do we stop students from falling between offices?
Put the advising alert, the aid hold, and the tutoring referral into one case with one owner. Coordination fails when three offices each hold part of the story and cannot see the rest.
How many messages is a student actually getting from us?
More than you think, because each office sees only its own outreach. One shared record shows every contact a student has had, from every office, before anyone sends another.
Who owns the follow-up?
One named person per case, visible to everyone who works with the student. The record shows whether contact happened, not just whether a message went out.
Does this replace our case management or early alert system?
No. Civitas reads from and writes to your tools, and adds the shared record and the measurement across them.
Can we measure whether coordinated care actually helped?
Yes. Student success outreach measured against a comparison group produced a 16 percent persistence lift in the 2026 Impact Report, sustained at 16 percent over multiple years.
Bring your questions. Leave with an estimate you can defend.
A 45-minute working session: we start from your public IPEDS figures, show what the platform found at institutions like yours, and size the outcome — before anyone touches your data.