The challenge
LTU’s previous student success platform implementation stalled after one year with unclear progress, excessive internal resource demands, complex workflows (“14 steps to do one thing”), and lack of confidence in the product’s maintainability.
The approach
LTU selected Civitas Learning based on criteria including responsive vendor support, configuration-ready software, maintainable systems, and clear documentation. Implementation featured structured meeting protocols and rapid response cycles to technical questions.
In their words
“Civitas (Learning) has been the best vendor I've ever worked with. They are the most responsive, and they're extremely capable.”Linda KucinskiBusiness Analyst, Lawrence Technological University

