The challenge
Disconnected systems across multiple platforms prevented visibility into student needs, limiting the ability to provide timely interventions before problems escalated.
The approach
Integrating all student data into one unified platform with real-time insights, enabling targeted outreach, daily advisor monitoring of risk indicators, and streamlined communication across support teams.
In their words
“The ability to quickly send a text with a check-in link instead of spending hours manually reaching out was a game-changer.”Regine Criser, Ph.D.Director of Student Success, UNC Asheville
