The challenge
The existing solution was described as “the most expensive note-taking platform” that lacked real-time insights and integrations needed for proactive student support and retention improvement.
The approach
A cross-functional committee built a rigorous evaluation process with specific criteria: proven integrations (Canvas, Anthology Engagement, Maxient, Handshake), daily real-time data updates, institution-specific data ownership, accessibility compliance, and clear cost value. UT Tyler evaluated five to six vendors before selecting finalists.
In their words
“The Civitas Learning team made sure we had clarity at every step, walking us through the process and ensuring we had what we needed to move forward.”Dr. Colleen SwainAssociate Provost for Academic Success and Dean of Undergraduate Studies, UT Tyler
